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If you have been incorrectly supplied a product at the fault of Ezyvision, we will re-send you your correct order and cover all costs related to returning the incorrect product back to us.
If you have incorrectly ordered contact lenses, firstly breathe a sigh of relief that you ordered them from Ezyvision! Because of our 365 Day Satisfaction Guarantee, you can return them (or whatever’s left of the box) for either a full refund, or we can replace them with the correct lenses and it won’t cost you a cent!
Returns can be sent back within 365 days of your purchase.
The processing time for returns will be two working days fro when we receive your return.
To contact us about a return related enquiry, please email us at contacts@ezyvision.co.nz
Running low? Reorder your last lenses in seconds — no searching, no re-entering details.
